Delete your account & data

You can ask us to delete your account in any Pixel Harbor Games app, together with the personal data linked to it. You don't need to reinstall the app to do this.

Two ways to request deletion

• In the app: where an app has accounts, open Settings → Account → Delete account.
• On this page: fill in the form below, or email info@pixelharbor.games with the subject "Delete my data".

What we delete

• Your account and its identifier, profile and nickname.
• Game progress, saves and in-game items linked to the account.
• Support messages and other personal data associated with the account.

What we may keep

• Purchase and tax records we are required to keep by law, for the legally required period.
• Aggregated statistics that no longer identify you.

Purchases made through the App Store or Google Play are also recorded by Apple or Google under their own policies. Deleting your account does not cancel active subscriptions: cancel them in your App Store or Google Play settings first.

How long it takes

We confirm your request by email and complete deletion within 30 days. To protect your account, we may ask you to confirm the request from the email address or device linked to it.